To provide the best customer satisfaction, restaurants provide the following solutions. Feel free to contact the restaurant if you have any questions regarding the Return & Refund Policy.

  • Order Error
    If you receive food that is different from your receipt, we sincerely apologize. Please call the restaurant as soon as you notice that there was an error in your order. You will be refunded the sales price amount associated with the error and recharged for the new items price, and you will be asked to pay the difference of the balance if the new food has a greater value than the food received in error. In all cases, please return the food order in the original container(s) to the restaurant.

  • Order Incompletion
    In the rare occasion that you do not receive food that is on your receipt, the restaurant will make it up for you. Please call the restaurant as soon as you notice that any food items were not received in your order. You may cancel the missed food before the restaurant prepare it without any question, and the restaurant will refund the amount to a credit card or we will refund you with a store credit.

  • Order Dissatisfaction
    Restaurant cook food fresh to order with only the finest and freshest ingredients. Replacement food is available upon request for orders in which the food is wrong, omitted and other similar circumstances. Refunds are not typically provided for food that a guest simply does not like.

  • Order Cancellation
    Restaurant cannot accept cancellations once your order has been confirmed by the restaurant. Restaurant cannot refund or give store credit if you change your mind or mistakenly order an item after the order is prepared. Restaurant might cancel your orders due to item or service availability.

  • Complimentary Item
    Restaurant does not provide a refund or cash value on any complimentary food and courtesy items such as disposable silverware, chopsticks, etc.

It is the right of the restaurant to deny or refuse service to any customer if a customer abuses any of the Return & Refund Policy. Restaurant reserves the right to change or modify the Return & Refund Policy.

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